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Rappelz Gambit

Donation, payment & refund policy


Donation, payment & refund policy
  • Published Tuesday, July 27, 2021 5:44 PM
  • Last modified Friday, February 16, 2024 11:29 AM

Donation, Payment & Refund Policy

Thank you for choosing to support our Service and contribute to the maintenance and improvement of our platform. This Payment and Refund Policy is designed to provide you with a clear understanding of the terms and conditions associated with making payments and receiving virtual currency.

1. Voluntary Donations

1.1 Strictly Voluntary

Our Service is provided as a free-to-play platform, and any payments made for virtual currency are entirely voluntary donations. By making a payment, you acknowledge that your payment is a voluntary contribution to support our platform and its services.

1.2 Non-Refundable

Once a payment is made, it is non-refundable. We do not provide refunds for any virtual currency purchases. By making a payment, you voluntarily waive your right to request a refund.

2. Virtual Currency

2.1 Purpose

Virtual currency purchased on our platform is intended to enhance your experience within the platform by allowing you to acquire virtual items or access premium features.

2.2 No Real-World Value

Please note that the virtual currency has no real-world monetary value and cannot be exchanged for cash, goods, or services outside of our Service environment.

3. Service Blocks

3.1 Waiver of Refund Rights

In the event that your account is service blocked or banned due to a violation of our platform rules and policies, you waive any right to request a refund for any virtual currency purchases made.

3.2 Transfer Restrictions

Transferring purchased virtual currency from a service blocked or banned account to another account is not possible. Any virtual currency associated with a blocked or banned account will be forfeited.

4. Currency Exchange Rate and Pricing

4.1 Exchange Rate Disclosure

We transparently disclose the exchange rate between real-world currency and virtual currency.

4.2 Pricing Transparency

Clear pricing information for virtual currency packages, including any applicable taxes or fees, is provided.

5. Third-Party Payment Processors

5.1 Payment Processor Policies

Payments are processed through a third-party payment processor.